By booking any tour, safari, or experience with Infinity PrideLand through our website, email, or authorized representatives, you agree to these terms and conditions. These terms constitute a legally binding agreement between you (the client) and Infinity PrideLand.
All bookings must be confirmed in writing. A booking is only considered confirmed once a deposit has been received and a confirmation email has been issued by Infinity PrideLand.
A non-refundable deposit of 30% is required to secure your booking. The balance must be paid at least 30 days prior to the start of the tour. For bookings made within 30 days of departure, full payment is required at the time of booking.
No refunds will be made for unused services, missed departures, or voluntary changes once the tour has started.
Amendments to your booking must be made in writing and are subject to availability. We reserve the right to charge a reasonable administrative fee for each change.
It is a condition of booking that all clients obtain comprehensive travel insurance covering medical emergencies, personal accident, trip cancellation, loss of baggage, and personal liability.
Clients must ensure they are medically and physically fit to participate in the booked activity. Any pre-existing medical condition must be disclosed prior to booking.
It is your responsibility to ensure that all travel documents, visas, permits, and vaccinations required for your trip are valid and up to date. Infinity PrideLand is not liable for any delays or additional costs resulting from your failure to comply.
All prices are quoted in USD unless otherwise stated. Prices include accommodation, park fees, meals, transportation, and guiding as specified in your itinerary. Prices do not include international flights, visas, insurance, personal expenses, or tips unless specifically stated.
Infinity PrideLand reserves the right to alter routes, schedules, accommodations, or activities in the event of unforeseen circumstances including weather, park regulations, or safety concerns. Clients will be informed of any significant changes as early as possible.
Infinity PrideLand shall not be held liable for any failure or delay in performance due to circumstances beyond our control, including but not limited to natural disasters, political unrest, pandemics, or airline disruptions.
While we take all reasonable care to provide safe and enjoyable travel, Infinity PrideLand shall not be held liable for any injury, loss, or damage incurred during the trip. Participation in all activities is at your own risk.
In the event of a complaint, please notify your guide or our office as soon as possible. We will do our best to resolve the issue promptly. Formal complaints must be submitted in writing within 14 days of your return.
These terms and conditions are governed by the laws of the United Republic of Tanzania. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of Tanzanian courts.
If you have any questions regarding these terms, please contact us:
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